I’m a public relation student at prisma profesional surabaya. before this I had never gone abroad but because my campus i went to malaysia. I went to malaysia for on job training. I was there for 6 months and now i came back to Surabaya..
I’m on job training in one of theme park in malaysia, the name is Sunway Lagoon. I worked as ride attendant. ehmm.. i know you’re confused.. school of public relation worked as ride attendant??? but i think that’s not fault because of ride attendant i can be learned many things especially about customer service. “how to make the customer satisfied about our product”.
Before i worked as ride attendant i must know about standart operation procedure (SOP) every ride. for trainee must learned from small ride and i started from vulture…
first I operated the ride.. I can said ” it’s easy” but actually no cz we don’t press start and stop button only but we have to ensure customer safety and follow the procedure.. especially small children.. and that’s difficult. And for me more difficult when i interacted with costomer cz they’re from many countries and i got problem with language..especially customer from arab..
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